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CarePlus has launched a new member portal, MyCarePlus. This secure online tool lets CarePlus members instantly access their benefits and coverage information, plan forms, tools and other valuable resources. Members can register or sign in at www.GoMyCarePlus.com (link opens in new window).
Going forward, CarePlus plans to add additional helpful features to the portal. Please encourage your CarePlus-covered patients to register and take advantage of MyCarePlus. To attend a webinar and learn more about the benefits of MyCarePlus, please contact your provider services executive for details.
In order for CarePlus to maintain accurate participating provider directories, health care providers need to notify CarePlus of changes to their information as soon as possible. Keeping information up to date also benefits health care providers’ reimbursement.
If you have changes to your practice/facility information, please provide CarePlus with the updated information immediately using one of the following options:
Availity is CarePlus’ central gateway to assist health care providers with the following no-cost solutions to reduce their administrative costs and the burden on office staff:
To register for the Web portal, visit Availity.com and select “Get Started.”
The provider website (PWS) is a secure site that allows providers to generate authorizations, verify eligibility and reference diagnosis codes. If you are interested in requesting access to the PWS, please contact your assigned provider services executive or call the CarePlus Provider Operations Help Line at 1-866-220-5448, Monday through Friday from 8 a.m. to 4 p.m.
CarePlus contracts with Beacon Health Options to provide substance abuse and mental health counseling and treatment to our members. We encourage coordination of care, improved communication and information exchanges between behavioral health and medical practitioners.
To learn more about Beacon Health Options, please visit beaconhealthoptions.com (link opens in new window) .