Special Needs Plans (SNP)

A special needs plan (SNP) is a Medicare Advantage (MA) coordinated care plan (CCP) specifically designed to provide targeted care and limit enrollment to special needs individuals. If you are a provider contracted with CarePlus and have questions regarding SNPs, please contact your CarePlus provider services executive or e-mail us at

Required Annual Training

CarePlus providers are required to receive SNP training upon initial contracting and annually thereafter. This training provides an overview of dual-eligible and chronic condition SNPs, and the responsibilities physicians and other participating healthcare providers have for their CarePlus-covered SNP patients. The link below takes you to the two-part educational presentation.

CarePlus SNP Provider Education Parts 1 and 2 (link opens in new window) 

Additional SNP Resources

2019 Quality Improvement Evaluation: Model of Care for Special Needs Plans

Each year, CarePlus evaluates its Model of Care for Special Needs Plans. To obtain details related to the 2019 evaluation, please send an email to In the subject line, please write “2019 MOC evaluation.”

CarePlus is a Coordinated Care plan with Medicare and Florida Medicaid contracts. Enrollment in CarePlus depends on contract renewal.

State Resources

The Agency for Health Care Administration (AHCA) is responsible for the administration of the Florida Medicaid program, licensure, and regulation of Florida health facilities. The AHCA website contains resources that may help you better understand Medicaid benefits and services. (link opens in new window)