Medicare Advantage Plans

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Contact Us

CarePlus Members

Please call Member Services at 1-800-794-5907; from 8 a.m. to 8 p.m., 7 days a week. From February 15th to September 30th, we are open Monday-Friday from 8 a.m. to 8 p.m. TTY users should call 711.

1-800-MEDICARE (1-800-633-4227), 24 hours a day, 7 days a week. TTY users should call 1-877-486-2048.

Send us an email

For privacy reasons, members should use the secure message feature in the Communications Center of MyCarePlus.

Sign in to MyCarePlus

To Find Out More about or enroll in a CarePlus Medicare Advantage Plan

Toll-free: 1-855-605-6171

TTY Users: 711

From 8 a.m. to 8 p.m., 7 days a week. From February 15th to September 30th, we are open Monday-Friday from 8 a.m. to 8 p.m.

You can also contact us via e-mail at: CPHP_MemberServices@Careplus-HP.com with your suggestions. Please do not use this email address to communicate confidential information.

Mailing Address

CarePlus Health Plans, Inc.

11430 NW 20th Street

Suite 300

Miami, FL 33172

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