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Please call Member Services at 1-800-794-5907; from 8 a.m. to 8 p.m., 7 days a week. From February 15th to September 30th, we are open Monday-Friday from 8 a.m. to 8 p.m. TTY users should call 711.
1-800-MEDICARE (1-800-633-4227), 24 hours a day, 7 days a week. TTY users should call 1-877-486-2048.Send us an email
For privacy reasons, members should use the secure message feature in the Communications Center of MyCarePlus.
TTY Users: 711
From 8 a.m. to 8 p.m., 7 days a week. From February 15th to September 30th, we are open Monday-Friday from 8 a.m. to 8 p.m.
You can also contact us via e-mail at: CPHP_MemberServices@Careplus-HP.com with your suggestions. Please do not use this email address to communicate confidential information.Mailing Address
CarePlus Health Plans, Inc.
11430 NW 20th Street
Miami, FL 33172