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Also known as User ID
Enter your ZIP code to learn about the CarePlus Medicare Advantage plans in your area.
Please call Member Services at 1-800-794-5907; TTY: 711. From October 1 - March 31, we are open 7 days a week; 8 a.m. to 8 p.m. From April 1 - September 30, we are open Monday - Friday, 8 a.m. to 8 p.m. You may always leave a voicemail message after hours, Saturdays, Sundays, and holidays and we will return your call within 1 business day.
1-800-MEDICARE (1-800-633-4227), 24 hours a day, 7 days a week. TTY users should call 1-877-486-2048.
To find out more about or enroll in a CarePlus Medicare Advantage PlanPlease call our licensed CarePlus sales agents Toll-free: 1-855-605-6171
TTY Users: 711
From October 1 - March 31, we are open 7 days a week; 8 a.m. to 8 p.m. From April 1 - September 30, we are open Monday - Friday, 8 a.m. to 8 p.m. You may always leave a voicemail message after hours, Saturdays, Sundays, and holidays and we will return your call within 1 business day.
You can also contact us via e-mail at: CPHP_MemberServices@Careplus-HP.com with your suggestions. Please do not use this email address to communicate confidential information.
CarePlus ProvidersPhysicians and other healthcare providers may call the CarePlus Provider Operations Help Line at 1-866-220-5448, Monday through Friday from 8 a.m. to 4 p.m.
Mailing AddressCarePlus Health Plans
11430 NW 20th Street
Suite 300
Miami, FL 33172
