In addition to offering new 2023 Medicare Advantage plan options, CarePlus will expand its Florida footprint, and increase the value of its existing plans with lower copays and higher.
MIAMI — Oct. 1, 2022— CarePlus Health Plans, Inc., a recognized leader in healthcare delivery that has been offering Medicare Advantage health plans in Florida for over 22 years, announced today that the company is expanding both its footprint in Florida as well as the variety of plan offerings that will be available to Medicare beneficiaries in the state enrolling in 2023 plans.
“We are thrilled to be able to reach additional Floridians by offering our CarePlus Medicare Advantage plans, designed to provide robust coverage for high quality healthcare, in a total of 21 counties across the state for coverage starting in 2023,” said Bruno Piquin, CarePlus President. “People with Medicare throughout Florida have responded overwhelmingly positive to the value and quality of health care our plans afford our members. We’re also excited to introduce new plan offerings and features, which we believe will add value and lower costs for members, many of whom are being impacted by the challenging economic times.”
Entering Three New Counties
For the first time, this year residents of three Florida counties – Flagler, Hernando and St. Johns - can select a CarePlus Medicare Advantage plan during Medicare’s Annual Enrollment Period, or AEP. The AEP runs from Oct. 15 through Dec. 7, 2022 for plan coverage taking effect Jan. 1, 2023.
In Flagler, St. Johns, and Hernando counties, CarePlus is offering up to nine Medicare Advantage plans to help meet different health and budget needs for area residents. In all the counties CarePlus will now serve, options include special plans for people living with certain chronic conditions (Chronic Condition Special Needs plans) and for people who are eligible for both Medicaid and Medicare (Dual Special Needs plans), as well as plans broadly available to all Medicare beneficiaries. In Hernando County, several of the plans for chronic conditions include out-of-network coverage to help give members an even broader choice of hospitals and specialists.
Expanding CareSalute to 17 Florida Counties
Today CarePlus is also announcing a major expansion of its CareSalute Medicare Advantage HMO plan option in Florida as part of the company’s ongoing commitment to the health and well-being of veterans and their families.
CareSalute was created to complement VA health care by covering services at non-VA (civilian) facilities and includes features such as dental coverage, transportation, and fitness classes that help provide a comprehensive approach to health care. Because some veterans may prefer prescription drug coverage through their VA benefits, the CareSalute plan does not include prescription drug coverage. Veterans can select from any Medicare Advantage plan available in their area, and CareSalute is an option for all Medicare beneficiaries.
The 17 counties where CarePlus is offering its 2023 CareSalute Medicare Advantage plan include: Brevard, Broward, Flagler, Hernando, Hillsborough, Indian River, Lake, Marion, Orange, Osceola, Palm Beach, Pasco, Pinellas, Polk, Seminole, Sumter and Volusia.
One of the highlights of the CareSalute plan is that it offers money back on members’ Medicare Part B premium. Depending on county of residence, members with this plan can get as much as $1,080 to $1,978.80 added back to their Social Security checks over the course of a year ($90 to $164.90 monthly). Dental coverage includes dentures with unlimited extractions, and members can get an allowance of up to $4,000 a year for hearing aids ($2,000 per ear).**
Also New for 2023
More Money Back on the New CareBreeze Platinum (HMO C-SNP) and CareComplete Platinum (HMO C-SNP) plans. These “Platinum” plans are an addition to CarePlus’ standard CareBreeze (HMO C-SNP) and CareComplete (HMO C-SNP) plans and offer a higher Medicare Part B premium giveback. Members on the platinum plans can get as much as $1,080 to $1,978.80 added back to their Social Security checks over the course of a year ($90 to $164.90 monthly).** Members must have a qualifying chronic condition to enroll. CareBreeze and CareBreeze Platinum are designed for lung conditions such as COPD. CareComplete and CareComplete Platinum are designed for conditions such as diabetes and heart disease.
CarePlus CareEssentials Card™ for members enrolled in CareNeeds Plus (HMO D-SNP). CarePlus’ new CareEssentials Card provides members with a monthly allowance, ranging from $150 -$275, to spend on select groceries, utilities, rent, personal care, pet care and more, depending on their greatest needs. Members must have Medicare and Medicaid to enroll in CareNeeds Plus.
CareContigo Tablet Benefit for members enrolled in CareBreeze (HMO C-SNP) or CareComplete (HMO C-SNP). This locked device, loaded with calling, texting and webpage-based apps, is designed to help members more easily communicate with their loved ones as well as their health plan and healthcare providers and use digital plan resources for their health. For example, a member can use the tablet to attend a telehealth visit, to call a mental health provider, and to schedule rides to select locations, such as medical appointments covered by the plan. Members must have a qualifying chronic condition to enroll in CareBreeze or CareComplete.
Most CarePlus Medicare Advantage plans also include:
- SilverSneakers®, which provides memberships at participating fitness centers, and access to classes designed with the Medicare beneficiary in mind
- Meal delivery program after hospital stays
- Free rides to select locations (unlimited on many plans)
- Allowance to order select over-the-counter products
- $0 copay for certain dental services, including denture coverage on many plans
- $0 copay for certain vision and hearing services, including an allowance for eyewear and hearing aids
- $0 to low specialist copay
- Hospital stay coverage
- Prescription drug coverage
- $50 gift card reward for completing certain healthy activities.
Florida residents seeking more information about enrolling in a CarePlus Medicare Advantage health plan can visit
CarePlus currently serves approximately 210,000* Medicare members throughout Florida.
About CarePlus Health Plans
CarePlus Health Plans, Inc. is dedicated to improving the lives of Medicare beneficiaries in Florida. We provide affordable, reliable healthcare and prescription drug coverage that helps our members maintain and improve their health so they can enjoy happy, active, and independent lives.
CarePlus offers Medicare Advantage plans with comprehensive benefits designed to meet a variety of needs. We partner with and support our physicians, pharmacists, dentists, and other healthcare providers who we trust to take good care of our community. Through our partnership with the ACCESS Florida Department of Children and Families, CarePlus Health Plans, Inc.’s Social Services department assists members to apply for public assistance through a variety of state and federal programs. This assistance and guidance is completely voluntary and offered at no additional cost. CarePlus has supported Florida residents with their Medicare options for over 22 years. Based in Florida, with corporate offices in Miami and Tampa, we serve approximately 210,000 members across South Florida, West Florida, Central Florida, and Atlantic Coast.
For more information, visit
*According to the Centers for Medicare & Medicaid Services (CMS) Medicare Advantage (MA) Membership Reports, Sept. 2022.
**The Part B Giveback Benefit pays part or all of your Part B premium and the amount may change based on the amount you pay for Part B
CarePlus is an HMO SNP plan with a Medicare contract and a contract with the Florida Medicaid Program. Enrollment in CarePlus depends on contract renewal. CareNeeds PLUS (D-SNP) is available to anyone receiving both Medicare and Medicaid: Qualified Medicare Beneficiaries (QMB/QMB+), Specified Low-Income Medicare Beneficiaries (SLMB/SLMB+), Qualifying Individuals (QI), Qualified Disabled and Working Individuals (QDWI) and other Full Benefit Dual Eligibles (FBDE). CareBreeze (C-SNP) and CareBreeze Platinum (C-SNP) are available to anyone enrolled in Medicare with a diagnosis of chronic lung disorders. CareComplete (C-SNP) and CareComplete Platinum (C-SNP) are available to anyone enrolled in Medicare with a diagnosis of diabetes, cardiovascular disorders or chronic heart failure. Referrals and/or authorization may be required for certain specialists. Consult your doctor before beginning any new diet or exercise regimen.
CarePlus Introduces CareSalute HMO Medicare Advantage Plan to Complement VA Healthcare Coverage
While CareSalute is an option for all Medicare beneficiaries, the new plan, offered in Broward and Palm Beach counties, is designed to complement VA healthcare coverage and includes routine dental coverage, transportation, and a fitness program
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“We’re thrilled to introduce CareSalute as an expansion of our ongoing commitment to the health and well-being of veterans and their families,” said Bruno Piquin, CarePlus President, “which includes our long-standing support of the VFW organization. In designing this health plan, it was important to our CarePlus team to create coverage that not only enhances options for veterans but also helps these American heroes overcome barriers to achieving their best health.”
CareSalute was created to complement VA health care by covering services at non-VA (civilian) facilities and features such as dental coverage, transportation, and fitness classes that help provide a comprehensive approach to health care. Because some veterans may prefer prescription drug coverage through their VA benefits, the CareSalute plan does not include prescription drug coverage. Veterans can select from any Medicare Advantage plan available in their area, and CareSalute is an option for all Medicare beneficiaries.
CarePlus is a recognized leader in healthcare delivery that has been offering Medicare Advantage health plans in Florida for over 20 years. On Oct. 8, for the fourth year in a row and fo t pays part or all of your Part B premium and the amount may change based on the amount you pay for Part B Plus Health Plans achieved 5 out of 5 stars – the highest possible rating – from the Centers for Medicare & Medicaid Services (CMS) for the 2022 plan year.
The new CareSalute Medicare option will be available during the Medicare annual enrollment period – which runs from Oct. 15 through Dec. 7, 2021, for plan coverage taking effect Jan. 1, 2022. People enrolled in a Medicare Advantage plan may also make a one-time switch from a plan rated less than 5 stars to a plan with a 5-star rating during the 5-star Special Enrollment Period, which takes place from Dec. 8 to Nov. 30 of the following year.
Highlights of the 2022 CareSalute plan include:
- $144 back every month on your Medicare Part B premium – that’s up to $1,728 a year back in your pocket***
- $1,000 yearly hearing aid allowance ($500 per ear)
- $0 copay for routine dental coverage, including dentures, crowns, and fillings1
- Unlimited transportation to approved locations
- SilverSneakers® fitness program
Florida residents seeking more information about enrolling in a CarePlus Medicare Advantage health plan can visit
CarePlus currently serves approximately 200,000* Medicare members throughout Florida.
About CarePlus Health Plans
CarePlus Health Plans, Inc. is dedicated to improving the lives of Medicare beneficiaries in Florida. We provide affordable, reliable healthcare and prescription drug coverage that helps our members maintain and improve their health so they can enjoy happy, active, and independent lives.
CarePlus offers Medicare Advantage plans with comprehensive benefits designed to meet a variety of needs. We partner with and support our physicians, pharmacists, dentists, and other healthcare providers who we trust to take good care of our community. Through our partnership with the ACCESS Florida Department of Children and Families, CarePlus Health Plans, Inc.’s Social Services department assists members to apply for public assistance through a variety of state and federal programs. This assistance and guidance is completely voluntary and offered at no additional cost.
CarePlus has supported Florida residents with their Medicare options for over 20 years. Based in Florida, with corporate offices in Miami and Tampa, we serve approximately 200,000* members across South Florida, West Florida, Central Florida, and Atlantic Coast.
For more information, visit
1One set of complete or partial dentures every five years. One crown and four fillings per year.
*According to the Centers for Medicare & Medicaid Services (CMS) Medicare Advantage (MA) Membership Reports, October 2021.
**VA benefits are administered to veterans by the Department of Veteran Affairs. This does not include TRICARE (administered by the Defense Health Agency) or CHAMPSVA (for qualifying spouses, widows, or dependents).
***The Part B Giveback Benefit pays part or all of your Part B premium and the amount may change based on the amount you pay for Part B
For Fourth Consecutive Year, CarePlus Health Plans Attains Medicare’s Highest 5 out of 5-Star Rating for 2022
It’s the fifth time the company’s Medicare Advantage HMO plan in Florida earns the highest possible rating, recognizing its quality healthcare and customer service experience for members
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The 5-star rating recognizes the continued emphasis the company has placed on creating the highest possible quality healthcare and customer service experience for its members. Based on her positive experience, CarePlus member Maria Sanchez would rate CarePlus even higher than 5 stars.
“Why I like CarePlus in the first place - the medical services are great,” said Sanchez. “And I really like the way they treat you when you call customer service. CarePlus is unique with customer service. And I love it. My plan is not five stars; it is ten or fifteen stars.”
This focus on quality has also led to CarePlus doubling the number of members it serves across Florida over the last six years. Today, the company serves approximately 200,000 members throughout Florida.
“We’re incredibly proud of our employees and grateful to the Medicare beneficiaries we are privileged to serve,” said Bruno Piquin, CarePlus President. “Achieving the highest quality rating four years in a row, and five times overall, is a true testament to our company’s consistent focus on our members, which has remained steadfast during the pandemic. This accomplishment also would not have been possible without the quality team of value-based physicians, pharmacists and clinical staff who are dedicated to achieving the best possible health outcomes for our members.”
In a continuous effort to improve overall member experience, CarePlus collaborates with its value-based partners on member presentations designed to encourage proactive communications about health care. The goal of these “Patient Experience Circle” presentations is to close the circle between health plan, patient and physician to achieve measurable results for CarePlus members.
In addition to working closely with physicians to ensure members completed important preventive screenings and received routine care, either virtually or in person, throughout the pandemic, Piquin said the company issued at-home tests for CarePlus members in need of colorectal cancer screening and diabetic condition management.
About Medicare Advantage
Medicare Advantage’s unique public-private structure creates an atmosphere of competition that spurs innovation that can help drive down costs and focus care on a person’s whole health.
Medicare Advantage plans are focused on coordinating care for those with multiple chronic conditions, helping lead to cost-effective interventions to address the unique health needs of aging or disabled Americans. These are a few reasons why more than
About Medicare Advantage Enrollment
The Medicare Advantage and Prescription Drug Plan Annual Election Period (AEP) begins Oct. 15 and continues through Dec. 7, 2021. During this enrollment period, people eligible for Medicare can choose Medicare Advantage and Prescription Drug Plans for the upcoming year – with coverage that takes effect on Jan. 1, 2022.
People eligible for Medicare may make a one-time election to enroll in a plan offered by an MA organization with a Star Rating of 5 Stars during the year in which that plan has the 5-star overall performance rating, provided the enrollee meets the other requirements to enroll in that plan. This 5-star special election is available December 8 through November 30 of the following year.
For more information about enrolling in CarePlus health plans, Florida residents can visit
About CMS Star Ratings
The CMS rating system measures the excellence of Medicare plans nationally each year. A plan may receive a rating between one and five stars, with five stars representing the highest rating. CMS uses information from member-satisfaction surveys, health plans, and health care providers to assign overall Star Ratings to plans. The rating system uses more than 40 different quality measures across nine categories, including:
- Staying Healthy: Screenings, Tests and Vaccines
- Managing Chronic (Long Term) Conditions
- Member Experience with Health Plan
- Member Complaints and Changes in the Health Plan’s Performance
- Health Plan Customer Service
- Drug Plan Customer Service
- Member Complaints and Changes in the Drug Plan’s Performance
- Member Experience with Drug Plan
- Drug Safety and Accuracy of Drug Pricing
Additional information about the CMS Star Ratings can be found at:
*According to the Centers for Medicare & Medicaid Services (CMS) Medicare Advantage (MA) Membership Reports, September 2021.
CarePlus Introduces Medicare Advantage Plan to Benefit Floridians with Chronic Lung Conditions, Including COPD
In addition to its new CareBreeze (HMO C-SNP) plan for Medicare beneficiaries with chronic lung disorders, the company also offers the CareComplete (HMO C-SNP) plan for people with conditions such as diabetes and heart disease.
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The Florida Department of Health reports that
The new CareBreeze (HMO C-SNP) Medicare option will be available during the Medicare enrollment period –which runs from Oct. 15 through Dec. 7, 2021, for plan coverage taking effect Jan. 1, 2022. People eligible for Medicare may also make a one-time switch from a plan rated less than 5 stars to a plan with a 5-star rating during the 5-star Special Enrollment Period, which takes place from Dec. 8 to Nov. 30 of the following year.
“We’re excited to deepen our commitment to Florida Medicare beneficiaries who live with chronic conditions,” said CarePlus Vice President of Health Services Dr. Madeleine Rodriguez. “Not only are these plans designed to help people better manage their health conditions and, hopefully, improve their quality of life, but they’re also designed to make managing these conditions more affordable.”
According to Dr. Rodriguez, chronic lung diseases may:
- Cause the feeling of being “air hungry” from the lungs having to work harder to obtain oxygen for the body
- Impact essential tasks, such as grocery shopping and doctors’ appointments
- Limit social activities, like attending family gatherings, leading to isolation.
CareBreeze provides additional health benefits that specifically help people who have chronic lung disorders. It includes access to physicians who specialize in treating chronic lung disorders, as well as health programs designed to serve the specialized needs of people with these conditions.
“Our goal is to work with our CarePlus members and their primary care physicians to create the optimal treatment plan, which includes comprehensive assessment, creating goals, treatment options, prescription management, education and encouragement,” said Dr. Rodriguez.
CarePlus also offers CareComplete, a chronic condition special needs plan (HMO C-SNP) for people living with conditions such as diabetes and heart disease, which is also available during Medicare’s enrollment period.
CarePlus is a recognized leader in healthcare delivery that has been offering Medicare Advantage health plans in Florida for over 20 years. On Oct. 8, for the fourth year in a row and for the fifth time overall, CarePlus Health Plans achieved 5 out of 5 stars – the highest possible rating – from the Centers for Medicare & Medicaid Services (CMS) for the 2022 plan year.
Benefits of the CareBreeze and CareComplete (HMO C-SNP) plans include:
- Prescription drug coverage – even during the coverage gap
- Affordable copay on select insulins with the Insulin Savings Program
- An allowance to order covered over-the-counter products
- $0 copay for routine dental, vision, and hearing coverage
- $0 copay for primary care physician visits
- Transportation to approved locations
- $500 yearly allowance for CarePlus Flexible Care Assistance, if coordinated and authorized by a care manager for primarily health related additional needs.
Florida residents seeking more information about enrolling in a CarePlus Medicare Advantage health plan can visit
CarePlus currently serves approximately 200,000* Medicare members throughout Florida.
*According to the Centers for Medicare & Medicaid Services (CMS) Medicare Advantage (MA) Membership Reports, September 2021.
CarePlus Health Plans Selects Winter Haven for its First Community Center
The Community Center will be a health and wellness hub with free classes and activities geared toward the local Medicare population and open to the public
CarePlus Health Plans will open its first CarePlus Community Center in Central Florida in early June. (Photo: Business Wire)
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Located at 313 Cypress Gardens Blvd in the Colonial Promenade shopping plaza, the 6,000 sq.ft.- Community Center will serve as a health and wellness resource for the entire community as well as an in-person customer service office.
“We’re excited to bring this Community Center to the people in Polk County, particularly at a time when the pandemic has kept so many of our CarePlus members socially isolated for more than a year now,” said Bruno Piquin, CarePlus Health Plans President. “Although social distancing guidelines may limit in-person activities at first, we know this center will serve as a welcoming place for people to make new friends, participate in wellness and social activities, and receive in-person help from our CarePlus team.”
Piquin said the company selected the Winter Haven location because it will be able to serve the large number of CarePlus members in the area and because there is an opportunity to help improve the health of the Polk County community as well.
Geared toward seniors and other people eligible for Medicare, the new Community Center will include a lobby, snack area, and activity room. Program offerings, which may incorporate virtual seminars, will include both health education and fitness classes that are open to the public at no cost.
A CarePlus Member Services representative will also be on site to provide personal assistance.
The CarePlus Community Center will be open Monday – Friday from 8 a.m. to 5 p.m.
Area residents can call
*According to the Centers for Medicare & Medicaid Services (CMS) Medicare Advantage (MA) Membership Reports, April 2021.
CarePlus Health Plans Teams with Sharecare to Offer Members Digital Wellness and Rewards Platform
It’s part of the company’s mission to equip its Medicare Advantage members with easy-to-use tools and resources to manage their health and live healthier lives
February 22, 2021 09:30 AM Eastern Standard Time
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“We’re thrilled to team with Sharecare to inspire our members to live their healthiest lives possible, no matter where they are on their health journey,” said Bruno Piquin, CarePlus Health Plans President. “Access to Sharecare will help our members more easily manage their health and well-being in one place, track their progress, and get rewarded along the way.”
Sharecare’s digital health experience, which includes an easy-to-use mobile app, enables CarePlus members to go from assessment to action. The digital experience starts with the RealAge® test, Sharecare’s clinically validated health risk assessment that shows members the true age of their bodies. It then provides personalized action plans to guide and educate members on health factors that may impact longevity and real-time tracking of daily health goals.
All CarePlus Medicare Advantage plans now offer access to Sharecare. CarePlus members can also use Sharecare to track and redeem CarePlus Rewards for completing certain healthy activities. The CarePlus Rewards program is offered to members free of charge.
“There is an opportunity to leverage the power of personal technology to help Medicare beneficiaries gain better access to care and increase utilization of the critical resources available to them,” said Pam Shipley, Chief Operating Officer at Sharecare. “At Sharecare, we are fiercely committed to bringing much needed scalable innovation to health care, and we are excited to partner with CarePlus by empowering their members to take control of their personal health and well-being, right in the palm of their hand.”
*According to the Centers for Medicare & Medicaid Services (CMS) Medicare Advantage (MA) Membership Reports, January 2021.
