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When the president, governor, or secretary of Health and Human Services declares a disaster or a public health emergency, we take actions to ensure our Medicare Advantage plan members in the affected areas can get the medical care they need.
The actions we take include:
All of the above changes become effective immediately after the declaration of a disaster or a public health emergency.
These actions remain in effect until:
If CarePlus is also affected by the disaster and cannot resume normal operations by the end of the public health emergency or state of disaster, we will notify the Centers for Medicare & Medicaid Services (CMS) and will update the CarePlus website, when and if we are able, to provide information about CarePlus operational capabilities.