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Medicare Advantage Plans

How to Enroll in a CarePlus Medicare Advantage Plan

CarePlus Online Enrollment is Secure, Quick, and Convenient

Completing the enrollment process into a CarePlus Medicare Advantage plan is easy and convenient. We keep all information you share with us strictly confidential and secure. You can enroll online 24 hours a day, 7 days a week during the Annual Enrollment Period (AEP) for Medicare Advantage and Prescription Drug Plans. Enrollment outside AEP is limited to those who meet certain conditions and/or qualify for a Special Enrollment Period (SEP). Contact CarePlus at the phone number below for more information.

Choosing a Plan

We recommend researching available plan options before choosing a plan. Make sure the plan you choose:

  • Is available in your area – Use our Plan Finder tool to make sure CarePlus is available in your area.
  • Is accepted by your healthcare providers – Ask your current heathcare providers (or any healthcare provider you may want to use) if they belong to the CarePlus network. You also can use our searchable directory to find in-network providers.
  • Covers the drugs you take – View our Prescription Drug Guides below to find out which drugs CarePlus covers.
  • Lets you use your favorite pharmacy – Find out which pharmacies are in the CarePlus network. View our Pharmacy Finder Tool (link opens in new window)  or call Member Services at 1-800-794-5907, (TTY: 711). From October 1 - March 31, we are open 7 days a week, 8 a.m. to 8 p.m. From April 1 - September 30, we are open Monday - Friday, 8 a.m. to 8 p.m. You may always leave a voicemail after hours, Saturdays, Sundays, and holidays and we will return your call within one business day.
  • Has a favorable star rating from Medicare – Seek out a plan with a high rating! Every year, Medicare evaluates plans based on a 5-star rating system. Plans with a 4-star rating or higher may offer better coverage and benefits, better quality of care, and better customer service. Medicare rated CarePlus a 5-star health plan for 2020 and 2021. CarePlus has continuously achieved a 4-star rating or above over the last 5 years, and this is the fourth time that CarePlus has achieved a 5 out of 5-star rating by Medicare!
  • 2021 CMS Star Rating Information

Enroll Online

Our CarePlus Medicare Advantage plan online enrollment tool is fast, secure, and easy. You can access our online enrollment tool on our homepage.

  1. Enter your ZIP code to compare CarePlus Medicare Advantage plans, except for Special Needs Plans (SNPs), available in your area. If you are interested in a SNP, you can enroll over the phone by calling the number below.
  2. Use our online plan comparison tools to compare drug costs, plan benefits, and more.
  3. Begin the quick and simple enrollment process, once you have found a plan that works for you.

Medicare beneficiaries also may enroll in CarePlus through the Centers for Medicare & Medicaid Services (CMS) Medicare Online Enrollment Center located at http://www.medicare.gov (link opens in new window) .

Enroll by Phone

To enroll by phone, call a licensed CarePlus sales agent at 1-855-605-6171, (TTY: 711). From October 1 - March 31, we are open 7 days a week, 8 a.m. to 8 p.m. From April 1 - September 30, we are open Monday - Friday, 8 a.m. to 8 p.m. You may always leave a voicemail after hours, Saturdays, Sundays, and holidays and we will return your call within one business day.

Enroll by Mail

On each form below, we include instructions for completing and mailing the Enrollment Form. The enrollment application for the 2021 plan year is available beginning October 15, 2021.

2021 Enrollment Form

PDF2021 CarePlus Enrollment Form – English (link opens in new window) 

PDF2021 CarePlus Enrollment Form – Spanish (link opens in new window) 

Please note: In general, your coverage begins on the first day of the month after the month we receive your completed enrollment form. However, if you change plans during the Annual Enrollment Period (AEP) between October 15 and December 7, your coverage will become effective January 1 of the following year.

Enroll with an Agent

A CarePlus licensed sales agent can visit you at home, or you may meet with an agent at a seminar. To schedule an appointment to enroll with an agent, or for the seminar schedule in your area, call CarePlus at 1-855-605-6171, (TTY: 711). From October 1 - March 31, we are open 7 days a week, 8 a.m. to 8 p.m. From April 1 - September 30, we are open Monday - Friday, 8 a.m. to 8 p.m. You may always leave a voicemail after hours, Saturdays, Sundays, and holidays and we will return your call within one business day.

Best Available Evidence (BAE)

Medicare Advantage plans like CarePlus must accept certain forms of evidence of Extra Help or Low Income Subsidy (LIS) assistance when our system or the CMS system does not indicate that a beneficiary is eligible for this assistance. Click the following link to learn more about the CMS Best Available Evidence (BAE) policy.

CMS Best Available Evidence (BAE) policy (link opens in new window)