Medicare Advantage Plans

How to Enroll in a CarePlus Medicare Advantage Plan

CarePlus Online Enrollment is Secure, Quick and Convenient

Completing the enrollment process into one of CarePlus' Medicare Advantage plans is easy and convenient. Information you share with us is kept strictly confidential and secure, and you can enroll online whenever it's convenient for you – 24 hours a day, 7 days a week during the Medicare Advantage and Prescription Drug Plan Annual Enrollment Period*.

Beneficiaries may enroll in our plans only during specific times of the year. Contact CarePlus at the phone number provided below for more information.

* Enrollment outside Medicare’s Annual Enrollment Period (AEP) is limited to those who meet certain conditions and qualify for a Special Election Period (SEP).

Choosing a Plan

It's important you do your research! You have easy access to Medicare information that can help you select your plan. Make sure the plan you choose:

  • Covers the drugs you take – Explore which drugs each plan covers. View CarePlus' Prescription Drug Guides or use the "Formulary Finder" on the Medicare website.
  • Lets you use your favorite pharmacy – Find out which pharmacies are in the CarePlus network. View CarePlus' Provider Directories or please call Member Services at 1-800-794-5907; from 8 a.m. to 8 p.m., 7 days a week. From February 15th to September 30th, we are open Monday - Friday from 8 a.m. to 8 p.m. TTY users should call 711.
  • Is also accepted by your doctors – Ask your current doctors or any doctors you are planning to visit if they are part of the CarePlus network. You can also find providers that participate in the CarePlus network in our CarePlus Provider Directories
  • Has a favorable Star rating from Medicare – Seek out a plan with a high Medicare Stars rating! Plans with a 4-star rating or higher offer the best coverage, the best quality of care and the best customer service.
  • Is available in your area
    • Find out if CarePlus is available in your area by using our Plan Finder tool or Medicare’s Plan Finder tool at Medicare.gov.

Enroll Online

Our CarePlus Medicare Advantage Plan online enrollment tool is fast, secure and easy.

  1. Enter your ZIP code to compare CarePlus’ Medicare Advantage plans, except for Special Needs Plans (SNP), available in your area. If you are interested in a SNP, enrollment is available over the phone by calling the number provided below.
  2. Use our online plan comparison tools to compare drug costs, plan benefits, and more. Selecting a plan that helps meet your needs may be easier.
  3. Once you've found a plan that works for you, begin the quick and simple enrollment process.

Medicare beneficiaries may also enroll in CarePlus through the CMS Medicare Online Enrollment Center located at http://www.medicare.gov (link opens in new window) .

Enroll by Phone

To enroll by phone, call CarePlus Member Services at 1-800-794-5907; from 8 a.m. to 8 p.m., 7 days a week. From February 15th to September 30th, we are open Monday – Friday from 8 a.m. to 8 p.m. TTY users should call 711.

Enroll by Mail

Instructions for completing and mailing the application are included on the form. To enroll for the 2018 plan year, complete the 2018 Plan Application.

2018 Plan Application

2018 CarePlus Plan Application - English (link opens in new window) 

2018 CarePlus Plan Application - Spanish (link opens in new window) 

Please note: In general, your coverage begins on the first day of the month after the month we receive your completed enrollment form. However, unless you qualify for a Special Enrollment Period (SEP), if you change plans during the Annual Election Period (AEP) between October 15 and December 7, your coverage will become effective January 1 of the following year.

Enroll with an Agent:

Make an appointment for a CarePlus licensed sales agent to visit you at home. You can also find out about seminars near you. To schedule an appointment or for the seminar schedule in your area, call CarePlus at 1-855-605–6171 from 8 a.m. to 8 p.m., 7 days a week. From February 15th to September 30th, we are open Monday – Friday from 8 a.m. to 8 p.m. TTY users should call 711.

Best Available Evidence (BAE)

Medicare Advantage plans like CarePlus must accept certain forms of evidence of Extra Help or Low Income Subsidy (LIS) assistance when our system or CMS’ system does not indicate that a beneficiary is eligible for this assistance. Click the following link to learn more about CMS Best Available Evidence (BAE) policy.

CMS Best Available Evidence (BAE) policy (link opens in new window) 

Interpreter Services

We have free multi-language interpreter services to answer any questions you may have about our Medicare Advantage plans.