Request printed materials

Get a copy of our printed Evidence of Coverage, Provider Directory, or Prescription Drug Guide in the mail.

Available to CarePlus members

Fill out the form below and selected the printed materials you want us to mail you: Evidence of Coverage, Provider Directory, and/or Prescription Drug Guide.

We will mail the printed materials you select to the address we have on file for you within 3 business days from the day of request.

Required All fields are required.

Required Please choose the printed materials you want to receive in the mail.

*Future year documents are available by 10/1 of the current year.

A member ID is what is printed on the CarePlus Member ID Card. Please note: You may type in numbers or dashes, but no other characters are permitted.


If you want us to send the materials to an address that we do not have on file, please list the address below:

If you are not a CarePlus member but want to receive a copy of our printed Bilingual Provider Directory for a specific service area/county, please fill out this form.

CarePlus is an HMO plan with a Medicare contract. Enrollment in CarePlus depends on contract renewal.

The formulary, pharmacy, and/or provider networks may change at any time. You will receive notice when necessary.

Please call Member Services at 1-800-794-5907; TTY: 711. From October 1 - March 31, we are open 7 days a week; 8 a.m. to 8 p.m. From April 1 - September 30, we are open Monday - Friday, 8 a.m. to 8 p.m. You may always leave a voicemail after hours, Saturdays, Sundays, and holidays and we will return your call within 1 business day.