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Request printed materials

Get a printed copy of our Evidence of Coverage, Provider Directory, or Prescription Drug Guide.

Available to CarePlus members

Complete the form below and select the printed materials you want us to mail you.

We will mail the printed materials you select within 3 business days after your request. The requested materials will be mailed to the address we have on file for you, or you may enter a different mailing address below.

Required All fields are required.

Required Please choose the printed materials you want to receive in the mail.

Please note: Future Year documents are available by 10/1 of the current year.

Your member ID is printed on your CarePlus Member ID Card. Please note: You may type in numbers or dashes, but no other characters are permitted.


If you want us to send the materials to an address that we do not have on file, please list the address below:

If you are not a CarePlus member but want to receive a printed copy of our Bilingual Provider Directory for a specific service area/county, please fill out this form.

CarePlus is an HMO plan with a Medicare contract. Enrollment in CarePlus depends on contract renewal.

Please call Member Services at 1-800-794-5907; TTY: 711. From October 1 - March 31, we are open 7 days a week, 8 a.m. to 8 p.m. From April 1 - September 30, we are open Monday - Friday, 8 a.m. to 8 p.m. You may always leave a voicemail after hours, Saturdays, Sundays, and holidays and we will return your call within one business day.