Request printed materials

Get a copy of our printed Evidence of Coverage, Provider Directory or Prescription Drug Guide in the mail

Available to CarePlus members

Fill out the form below and select whether you would like to receive a printed copy of any of the following: Evidence of Coverage, Provider Directory, or Prescription DrugGuide.

We will mail the printed materials you select to the address we have on file for you within 3 business days, but please allow up to 2 weeks for your request to arrive in the mail.

Required All fields are required.

Required Please choose the printed materials you would like to receive in the mail.

*Future year documents are available by 10/1 of the current year

** A member ID is what is printed on the CarePlus ID card. Please note you may type in numbers or dashes, but no other characters are permitted.


If you would prefer to use an alternative address than what is on file, please list that below:

If you are not a CarePlus member but would like to receive a copy of our printed Bilingual Provider Directory for a specific service area/county, please fill out this form.

CarePlus is an HMO plan with a Medicare contract. Enrollment in CarePlus depends on contract renewal.

The formulary, pharmacy and/or provider networks may change at any time. You will receive notice when necessary.

Please call Member Services at 1-800-794-5907; TTY: 711. From October 1 - March 31, we are open 7 days a week; 8 a.m. to 8 p.m. From April 1 - September 30, we are open Monday - Friday, 8 a.m. to 8 p.m. You may always leave a voicemail after hours, Saturdays, Sundays, and holidays and we will return your call within 1 business day.