Request printed materials
Available to CarePlus members
Fill out the form below and select whether you would like to receive a printed copy of any of the following: Evidence of Coverage, Provider Directory, or Prescription DrugGuide.
We will mail the printed materials you select to the address we have on file for you within 3 business days, but please allow up to 2 weeks for your request to arrive in the mail.
If you are not a CarePlus member but would like to receive a copy of our printed Bilingual Provider Directory for a specific service area/county, please fill out this form.
CarePlus is an HMO plan with a Medicare contract. Enrollment in CarePlus depends on contract renewal.
The formulary, pharmacy and/or provider networks may change at any time. You will receive notice when necessary.
Please call Member Services at 1-800-794-5907; TTY: 711. From October 1 - March 31, we are open 7 days a week; 8 a.m. to 8 p.m. From April 1 - September 30, we are open Monday - Friday, 8 a.m. to 8 p.m. You may always leave a voicemail after hours, Saturdays, Sundays, and holidays and we will return your call within 1 business day.