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2021 Annual Notice of Changes

CarePlus members may refer to their Annual Notice of Changes (ANOC) to find out about changes to their plan for the next year and other important information. We send the ANOC to our members every year in late September.

The ANOC includes information about how premiums, deductibles, medical benefits, and/or prescription drug benefits will change for the next year. Members should thoroughly review this document soon after they receive it.

Your Evidence of Coverage (EOC) is available on the 2021 CarePlus Medicare Advantage Plan Information page. The EOC provides you with details of your benefit plan for the new year beginning January 1. The EOC includes full descriptions of your benefits and costs and explains how to access your benefits.

Viewable Documents

Note: Our documents below are in Portable Document Format (PDF) and require Adobe Reader for viewing and printing. To get the plug-in, visit Adobe's Website to Download Adobe Reader(link opens in new window) .

2021 ANOC Member Information

South Florida:

Covered Durable Medical Equipment Items and Brands

Durable Medical Equipment (DME) is certain medical equipment ordered by your doctor for medical reasons. Generally, CarePlus covers any DME considered medically necessary, if Original Medicare covers the DME. Click on the following link for information about the DME we cover.

PDF2021 Covered Durable Medical Equipment Items and Brands(PDF opens in new window) 

CareNeeds PLUS (HMO D-SNP): This plan is available to anyone receiving both Medicare and Medicaid: Qualified Medicare Beneficiaries (QMB/QMB+), Specified Low-Income Medicare Beneficiaries (SLMB/SLMB+), Qualifying Individuals (QI), Qualified Disabled and Working Individuals (QDWI) and other Full Benefit Dual Eligibles (FBDE). CareNeeds PLUS (HMO D-SNP) is sponsored by CarePlus Health Plans, Inc. and the State of Florida, Agency for Health Care Administration.

CareOne PLUS (HMO-POS) Orlando:This plan covers certain out-of-network services for members while visiting Puerto Rico. Except in emergency or urgent situations, non-contracted providers may deny care.

Out-of-network/non-contracted providers are under no obligation to treat CarePlus members, except in emergency situations. Please call our Member Services number or see your Evidence of Coverage for more information, including the cost- sharing that applies to out-of-network services.