CarePlus member rights
You deserve to be treated with care. As a member of a CarePlus Medicare Advantage plan, your rights help protect your health care needs.
Senior woman wearing a hat smiling while looking at the camera.

How can we help you with your CarePlus plan?

Get coverage decisions, apply for financial assistance and more.

  • National Coverage Determinations

    See the latest updates about what Medicare covers.

    View now

  • Organization determinations

    Ask CarePlus for a coverage decision about medical care.

    Learn and request

  • Drug coverage determinations

    Request approval for certain prescription drugs to be covered by your plan.

    Start here

  • Grievance

    File a grievance if you’re unsatisfied with any aspect of our service.

    Learn how

  • Appeals

    Need to appeal denials for Part C or Part D coverage?

    Follow these steps

  • Disenrollment and cancellation

    Learn about ending your Medicare Advantage plan.

    Get information
Senior man picking apples from a tree.




Summary of Florida Member Bill of Rights and Responsibilities

The rights and responsibilities summary reminds our members and healthcare providers of their roles in maintaining a productive relationship.

Questions about CarePlus or Medicare coverage?

H1019_CPHPMKTG_M

Last Updated:

06/17/2026