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MyCarePlus: Your Membership Portal

Personalized, Helpful, and Secure

You are one of a kind, and so are your healthcare needs. That’s why we created a portal to help you get the most out of your CarePlus Medicare plan.

Register for MyCarePlus in 3 quick steps:

  1. Click here to go to the Registration page(link opens in new window)
  2. Follow the prompts to create your MyCarePlus username and password
  3. Follow the prompts to link your MyCarePlus account to your CarePlus Member ID

We recently added new features! If you registered for MyCarePlus before January 14th, 2021, your old username and password will not work. Please follow the steps above to create a new account.

After you register, you can log in to MyCarePlus at opens in new window).

24/7 Access

Our goal is to make your CarePlus experience easy and enjoyable. That means giving you instant access to the information you need.The new and improved MyCarePlus portal lets you:

  • View plan coverage
  • Learn about benefits
  • Review claims
  • Print your Member ID Card
  • Access resources for your health

Questions? We’re Here to Help

Please call Member Services at 1-800-794-5907 (TTY: 711). We are happy to answer your questions about MyCarePlus. We can even walk you through the steps to register.

From October 1 - March 31, we are open 7 days a week, 8 a.m. to 8 p.m. From April 1 - September 30, we are open Monday - Friday, 8 a.m. to 8 p.m. You may always leave a voicemail after hours, Saturdays, Sundays, and holidays and we will return your call within one business day.