CarePlus offers our members a support system by providing you access to a registered nurse 24 hours a day, 7 days a week, 365 days a year, provided through your plan at no extra cost to you. Just call the toll-free CarePlus Nurse Advice Line* at 1-800-819-8467. TTY users should call 711.
By contacting the CarePlus Nurse Advice Line** you have a direct line for answers to many health related questions. In addition, nurses work to help you get the best care possible.
The CarePlus Nurse Advice Line can assist you with:
- Tips for healthy living and general health information
- Guidance to help you deal with minor illnesses, injuries and/or self-care instructions
- Answering general questions about a particular medical condition, or even about upcoming surgeries, procedures, or preventive care
- Coordinating the scheduling of an appointment with your PCP
*A CarePlus Nurse Advice Line representative will answer your call and direct you to a nurse or the appropriate resource.
**The advice provided by the CarePlus Nurse Advice Line is not intended to replace the care of a physician. You should follow-up with your primary care physician (PCP) as soon as possible. In addition, this service is not intended for emergencies. In case of an emergency, you should dial 911 immediately.
This information is not a complete description of benefits. Call 1-800-794-5907 (TTY: 711) for more information. In addition, not all benefits listed may be available on all plans or in a single plan benefit package.