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Over-the-Counter Products

Depending on the CarePlus benefit plan you enroll in, you can take advantage of a set monthly or quarterly allowance that you can use to order approved over-the-counter (OTC) products, such as cough medicine, pain relievers, and first aid items.

These products can be mailed directly to your home through our easy-to-use OTC mail-order service. Typically, you should expect to receive your OTC items within 10 business days from the day that the mail-order pharmacy, PrescribeIT Rx,* receives your order.

If you don't receive your order within the estimated timeframe, please call PrescribeIT Rx for more information at 1-800-526-1490; TTY users should call 711; hours of operation are Monday - Friday, 8 a.m. to 6 p.m.

You can access the OTC forms from the links provided below:

  1. 2021 PrescribeIT Rx OTC English Form (PDF opens in new window)
  2. 2021 PrescribeIT Rx OTC Spanish Form (PDF opens in new window)
  3. 2022 PrescribeIT Rx OTC English Form (PDF opens in new window)
  4. 2022 PrescribeIT Rx OTC Spanish Form (PDF opens in new window)

To place your order by:

  • Mail: Fill out the Over-the-Counter (OTC) Mail Order Form and mail only the order form pages, using the postage-paid envelope provided, to:

    PrescribeIT Rx
    10749 Marks Way
    Miramar, FL 33025

  • Fax: Fill out the Over-the-Counter (OTC) Mail Order Form and fax only the order form pages to: 1-888-778-8384.
  • Call: Call PrescribeIT Rx at 1-800-526-1490 (TTY: 711), Monday – Friday, from 8 a.m. to 6 p.m. to check the status of your order.

For more information about PrescribeIT Rx OTC mail-order service, please click on the link below.

https://www.prescribeitrx.com/otc (link opens in new window)

*PrescribeIT Rx is a Humana-owned pharmacy.