Provider Information

Printed Bilingual Provider Directories

You can view a copy of our printed bilingual directories by selecting a provider directory below. The CarePlus Provider Directory gives you a listing of participating primary care physician (PCP), specialists, pharmacies, hospitals, ancillaries, dentists, and fitness centers.

For immediate access to the most up-to-date list of medical, dental and pharmacy providers, you can use our online searchable provider directory by selecting “Find a Provider”.

Members may request a printed bilingual Provider Directory be mailed to them. Please fill out and submit this form or call Member Services at 1-800-794-5907; TTY: 711. From October 1 - March 31, we are open 7 days a week; 8 a.m. to 8 p.m.. From April 1 - September 30, we are open Monday - Friday, 8 a.m. to 8 p.m. You may always leave a voice mail message after-hours, Saturdays, Sundays, and holidays and we will return your call within 1 business day.

If you are not a CarePlus Member, please fill out this form to request a printed bilingual Provider Directory be mailed to you.

Participating Pharmacies

CarePlus has contracts with Florida pharmacies that meet or exceed CMS requirements for pharmacy access in your area. For information on the number of Florida pharmacies in the CarePlus network and the description for out-of-network coverage, please refer to the Provider Directory corresponding to your service area. To find a participating pharmacy near you, please visit CarePlus Pharmacy Finder and enter your ZIP code.

Your prescriptions can also be mailed directly to your home by using PrescribeIT Rx Mail Order pharmacy. Please visit PrescribeIT Rx(link opens in new window) for more information on the services available through your mail order pharmacy.

Save Money on Prescriptions with Preferred Cost-Share Pharmacies

All of our benefit plans feature both preferred cost-share pharmacies and standard cost-share pharmacies.

CarePlus members who get their prescription drugs filled at a preferred cost-share pharmacy may pay a lower cost share compared to a standard cost-share pharmacy.

Nearly 98% of pharmacies in CarePlus’ network are preferred cost-share pharmacies. Where does your pharmacy stand?

  • National Pharmacies – Include CVS, Rite Aid, Walgreens, and Walmart are all preferred cost-share pharmacies.
  • Regional Pharmacies – PrescribeIT Rx retail, PrescribeIT Rx mail-order and the majority are preferred cost-share pharmacies for Medicare Advantage Prescription Drug (MAPD) plans
  • Independent Local Pharmacies – Majority are preferred cost-share pharmacies for MAPD plans.

Other pharmacies are available in our network.

Participating Fitness Centers

One of the benefits of a CarePlus plan is that you can get fit when, where, and how you want with SilverSneakers® Fitness program*. To find a participating fitness center near you, go to silversneakers.com(link opens in new window), choose the “Find Fitness Locations” button and enter your ZIP code. Now, get moving!

*Tivity Health and SilverSneakers are registered trademarks or trademarks of Tivity Health, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries. © 2018 Tivity Health, Inc. All rights reserved.