Provider Information

Printed Bilingual Provider Directories

You can view a copy of our bilingual provider directories by selecting a provider directory below. The CarePlus Provider Directory gives you a list of participating primary care physicians (PCPs), specialists, pharmacies, hospitals, ancillary service providers, dentists, and fitness centers.

For immediate access to a current list of medical, dental, and pharmacy providers, use our searchable provider directory at “Find a Provider”.

Members may request a printed bilingual Provider Directory be mailed to them. Please fill out and submit this form or call Member Services at 1-800-794-5907; TTY: 711. From October 1 - March 31, we are open 7 days a week; 8 a.m. to 8 p.m. From April 1 - September 30, we are open Monday - Friday, 8 a.m. to 8 p.m. You may always leave a voice mail message after-hours, Saturdays, Sundays, and holidays and we will return your call within 1 business day.

If you are not a CarePlus Member, please fill out this form to ask us to mail you a printed bilingual Provider Directory.

Participating Pharmacies

CarePlus has contracts with Florida pharmacies that meet or exceed CMS requirements for pharmacy access in your area. For information on the number of Florida pharmacies in the CarePlus network and the description for out-of-network coverage, please refer to the Provider Directory corresponding to your service area. To find a participating pharmacy near you, please visit the CarePlus Pharmacy Finder and enter your ZIP code.

Your prescriptions also can be mailed directly to your home by using PrescribeIT Rx Mail-Order pharmacy*. Please visit PrescribeIT Rx(link opens in new window) for more information on the services available through your mail-order pharmacy.

You May Save Money on Prescriptions with Preferred Cost-Share Pharmacies

All of our benefit plans feature both preferred cost-share pharmacies and standard cost-share pharmacies.

CarePlus members who get their prescription drugs filled at a preferred cost-share pharmacy may pay a lower cost share than they would pay at a standard cost-share pharmacy.

Nearly 98% of pharmacies in the CarePlus network are preferred cost-share pharmacies.

  • National Pharmacies – Include CVS, Rite Aid, Walgreens, and Walmart are all preferred cost-share pharmacies.
  • Regional Pharmacies – PrescribeIT Rx retail, PrescribeIT Rx mail-order and the majority are preferred cost-share pharmacies for Medicare Advantage Prescription Drug (MAPD) plans
  • Independent Local Pharmacies – Most are preferred cost-share pharmacies for MAPD plans.

*Other pharmacies are available in our network.

Participating Fitness Centers

One of the benefits of a CarePlus plan is that you can get fit when, where, and how you want with SilverSneakers® Fitness program*. To find a participating fitness center near you, go to silversneakers.com(link opens in new window), choose the “Locations” button at the top of the page, and enter your ZIP code. Now, get moving!

*Tivity Health and SilverSneakers are registered trademarks or trademarks of Tivity Health, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries. © 2019 Tivity Health, Inc. All rights reserved.