Check out our catalog:
Provider Claims
Find processes, contacts, and other helpful information for submitting provider claims.
ICD-10 Coding Guidelines
Access tools to assist coders in accurately coding and documenting diagnoses and services provided to CarePlus-covered patients.
Preauthorizations Submission information
Learn how to submit a preauthorization for frequently requested services and procedures for your patients.
Find all the documents, manuals, and forms for providers in one convenient location.
Learn about the Inflation Reduction Act, how it affects patients, and changes to the Part D program.
To access CarePlus’ secure online tools, please use the multipayer
H1019_CPHPProvider_C _6080FL0822
12/31/2024
CarePlus is an HMO plan with a Medicare contract. Enrollment in CarePlus depends on contract renewal.
South Florida, West Florida, Central Florida, North Florida and Atlantic Coast.
Please call our Member Services number at
Hours of operation:
From October 1 - March 31, we are open 7 days a week, 8 a.m. to 8 p.m. From April 1 - September 30, we are open Monday - Friday, 8 a.m. to 8 p.m.
You may always leave a voicemail after hours, Saturdays, Sundays, and holidays and we will return your call within one business day.
Every year, Medicare evaluates plans based on a 5-star rating system.
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