How to Enroll
It’s easy to enroll online for a CarePlus Medicare Advantage plan. If you qualify for special enrollment, enter your ZIP code to find a plan and get started.

When to Enroll

You can enroll online 24 hours a day, 7 days a week during Medicare’s Annual Enrollment Period. Enrollment outside the Annual Enrollment Period (AEP) is limited to those who meet certain conditions or qualify for a Special Enrollment Period (SEP). To learn about the enrollment periods, click here or contact a licensed CarePlus sales agent.

Choosing a plan

We recommend researching available plan options before choosing a plan. Make sure you choose a plan that:

  • Is available in your area Use our Plan Finder tool to make sure CarePlus is available in your area.
  • Is accepted by your healthcare providers Ask your current healthcare providers (or any provider you may want to use) if they are part of the CarePlus network. You also can use our searchable directory to find in-network providers.
  • Covers the drugs you take – View our Prescription Drug Guides to see which medications CarePlus covers.
  • Accepts your pharmacy – To learn which pharmacies are in the CarePlus network, view our Pharmacy Finder Tool or call Member Services at 1-800-794-5907 (TTY: 711). From October 1 - March 31, we are open 7 days a week, 8 a.m. to 8 p.m. From April 1 - September 30, we are open Monday - Friday, 8 a.m. to 8 p.m. You may always leave a voicemail after hours, Saturdays, Sundays, and holidays and we will return your call within one business day.
  • Has a favorable star rating from Medicare – Seek out a plan with a high rating! Every year, Medicare evaluates plans based on a 5-star rating system. Plans with a 4-star rating or higher may offer better coverage and benefits, better quality of care, and better customer service.
  • CMS Star Rating Information

Please note: In general, your coverage begins on the first day of the month after the month we receive your completed enrollment form. However, if you change plans during the Annual Enrollment Period (AEP) between October 15 and December 7, your coverage will become effective January 1st of the following year.

Best Available Evidence (BAE)

Medicare Advantage Plans, like CarePlus, must accept certain forms of evidence of Extra Help or Low-Income Subsidy (LIS) assistance when our system or the CMS system does not indicate that a beneficiary is eligible for this assistance. Click the following link to learn more about the CMS Best Available Evidence (BAE) policy.