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If a member qualifies for “Extra Help”, which is a program to help individuals pay for their prescription drug costs, they will receive a Low Income Subsidy (LIS) Rider notification from CarePlus informing them how much help they will get with paying their monthly drug plan premium, deductible, and prescription drug copayments. The monthly plan premium does not include any Medicare Part B premium that a member may still need to pay.
As a member of CarePlus, you will receive the same coverage as someone who is not getting “Extra Help”. The membership in our plan will not be affected by receiving “Extra Help”.
A member will receive the LIS Rider notification upon enrollment and each September thereafter informing them of changes occurring for the upcoming year. LIS Riders may be sent throughout the year, if updates occur to the member's LIS Level.
CarePlus will send the LIS Rider notification to the member, if the member qualifies for “Extra Help.”
The CarePlus Social Services department assists our members to apply for public assistance through a variety of state and federal programs. If you are interested in receiving assistance or if you have questions and would like additional information, please contact CarePlus' Social Services department at 1-855-392-3900. We are open Monday – Friday from 8 a.m. to 5 p.m. TTY users should call 711. One of our specially-trained Social Services associates will then contact you and guide you through the application process.