Medicare Advantage Plans

The Social Services Team is Available to Assist

Does Saving Up To $1,608 A Year On Your Medicare Part B Premium Interest You?

The CarePlus Social Services department assists members to apply for public assistance through a variety of state and federal programs. Since 2002, CarePlus has helped members apply for Medicaid and coordinate their Medicare and Medicaid benefits.

This process is completely voluntary and available at no cost for our members. Members are not obligated to provide any personal information and any information provided will only be shared with the State and Federal agencies directly responsible for determining eligibility. Membership in the plan may not be affected if members do not provide information; however, information regarding Medicaid status may be needed to confirm dual eligibility. CarePlus is only providing an initial eligibility screening and only the appropriate State or Federal agency can make the final eligibility determination. If members do not agree with our initial screening, they can apply directly at a state or federal office.

Members are also free to apply for public assistance directly with the sponsoring agency.

CarePlus proudly serves the community as a Department of Children and Families, ACCESS Florida Partner. You may apply, report any changes, or complete an updated review for Public Assistance Benefits with us for:

  • Medicaid*
  • Food Stamps*
  • Temporary Cash Assistance*
  • Long Term Care Community Diversion Program Referral*

Determine if you are eligible or to apply (link opens in new window) 

1-866-76-ACCESS or 1-866-762-2237

TTY users should call 711 or 1-800-955-8771 or 1-800-955-8770

Monday – Friday from 8 a.m. to 5 p.m.

Did You Know?

Medicare beneficiaries with limited income and assets may be eligible for assistance from state and federal programs to pay for all or part of their monthly premiums, annual deductibles and copayments/coinsurance. Many beneficiaries are eligible for these savings and don’t even know it.

How Can You Get Extra Help?

The CarePlus Social Services department assists our members with applying for public assistance through a variety of state and federal programs. We encourage you to call CarePlus if you think you may qualify for any of these programs, even if you are not sure. We can provide you with assistance in processing the applications at no additional cost to you. For more information, please call our Social Services department at 1-855-392-3900. Our hours of operation are Monday through Friday; from 8 a.m. to 5 p.m. TTY users should call 711.

Do You Qualify?

Extra Help/Low-Income Subsidy (LIS):

A program to help people pay for Medicare Prescription Drug costs, that it is also called Low-Income Subsidy (LIS).

To be eligible for “Extra Help” with Medicare Prescription Drug Plan costs, you must:

  • Have a monthly gross income of less than $1,518 for an individual or less than $2,058 for a couple**
  • Have assets valued below $14,100 for an individual or $28,150 for a couple living together**
  • Reside in the United States

What does not count for “Extra Help”/LIS:

Assets such as:

  • The primary residence
  • Personal possessions
  • Vehicle(s)
  • Property needed for self-support, such as rental property or land used to grow produce for home consumption
  • Non-business property essential to self-support
  • Life insurance policies
  • Burial plots or spaces
  • Interest earned on money set aside for burial expenses

Income such as:

  • Assistance from others to pay for household expenses (Contributions)

Medicaid:

To be eligible for Medicaid benefits through the Medicare Savings Programs, which are part of the State Medicaid Program (Dual Eligibility status***), you must:

  • Be entitled to Medicare Part A
  • Be a Florida resident
  • Be a U.S. citizen or qualified resident
  • Have a monthly gross income of less than $1,386 for an individual or less than $1,872 for a couple***+
  • Have assets valued below $7,560 for an individual or $11,340 for a couple living together***+

Additional information or assistance is available by contacting:

  • The Serving Health Insurance Needs of Elders (SHINE) program offered by the Florida Department of Elder Affairs and the local Area Agency on Aging at 1-800-963-5337. They are open from 8 a.m. to 5 p.m., Monday through Friday> TTY users should call 711.
  • Medicare at 1-800-MEDICARE (1-800-633-4227), 24 hours a day, 7 days a week. TTY users should call 1-877-486-2048.; www.medicare.gov (link opens in new window) 
  • The Social Security Administration at 1-800-772-1213; TTY 1-800-325-0778, between 7 a.m. and 7 p.m., Monday through Friday; www.ssa.gov (link opens in new window) 

The Social Services department brochures below summarize the information included on this Web page.

PDFSocial Services Department Brochure – English (link opens in new window) 

PDFSocial Services Department Brochure – Spanish (link opens in new window)