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Senior man holding CareEssentials card

CarePlus CareEssentials Cardâ„¢

The 2023 CareEssentials Card, formerly known as Healthy Foods Card, is a benefit for CarePlus members enrolled in a CareNeeds Plus (HMO D-SNP) plan. To qualify for CareNeeds Plus, you must have both Medicare and Medicaid.

Sample of CarePlus CareEssentials Card

Your CareEssentials Card from CarePlus helps you buy the things you need most. You can choose to spend your allowance on many of the items you find most helpful for your well-being.

Here’s how your CareEssentials Card can help. Use it to:

  • Buy food, over-the-counter products, and personal care products in approved stores or online.
  • Pay for pet supplies including pet food, toys, and flea shampoo.
  • Pay all or part of your bills like utilities, rent, or your mortgage.
  • And more.

If you haven’t received your CareEssentials Card in the mail by the end of this year, you may call Member Services to confirm your mailing address and request a new card. Member Services can also instruct you on how to use an electronic version of your card through the app.

Your CareEssentials Card allowance is automatically reloaded every month. Use each month’s allowance before that month ends. It will not carry over to the next month. Plan benefits may change on Jan. 1 of each year. In September, we will mail you an Annual Notice of Changes to let you know about any benefit changes for the next plan year.

You have the freedom to spend your allowance on the approved products and services you need. Your benefit only covers approved items up to the amount on your card. You can use another form of payment to cover any remaining balance or items not approved.

Choose any of the topics below to find out more about using your card:

Use of Your Card

Your card is not a credit card but may be entered as “credit” to checkout. If prompted, your PIN is the last 4 digits of your card number. You can either use the card as “debit” and enter a PIN, or as “credit” and bypass the PIN. Products may not be available at every location. Your card is not accepted at ATMs and cannot be used to obtain cash. Any fees associated with transactions will be deducted from the allowance. Allowance amounts cannot be combined with other benefit allowances. Limitations and restrictions may apply. Please do not throw away your card and keep it safe. As long as you’re a CarePlus member, the card has a 5-year lifespan and should not be discarded. Please keep your card for next year so, if you are still eligible, we can load any future CareEssentials funds onto it CarePlus is not responsible for funds lost due to lost or stolen cards. Benefits listed here are part of a Medicare plan and end at the end of the calendar year.

Card is redeemable for specific goods and services at select merchants. Card may not be used for alcohol, tobacco and vaping products, firearms, lottery or gaming tickets. This Card is not redeemable for cash except as required by law. Call 1-855-396-0691 (TTY: 711) for balance. Issued by Citizens Alliance Bank, Member FDIC, pursuant to a license from Visa® U.S.A. Inc. Distributed by Optum Financial, Inc. on behalf of itself and its subsidiaries. No Cash or ATM Access.