Confirming prior authorization requirements
Before submitting a prior authorization request, visit our Prior authorization and
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Before submitting a prior authorization request, visit our Prior authorization and
Use these steps to submit a request for administered drugs (Part B) or pharmacy drugs (Part D).
Fax: Complete the form below and fax it to CarePlus Clinical Pharmacy Review at 1-800-819-6204. To obtain the status of a request or for general information, you may contact the MIT by calling 1-866-315-7587, Monday – Friday, 8 a.m. – 8 p.m., Eastern time.
Online: Availity Essentials™ is a trusted online portal that enables users to securely submit and check the status of prior authorization and referral requests. For information on how to register, log in, and access additional important resources, please
Online: CarePlus partners with CoverMyMeds® to allow prescribers to submit and check the status of prior authorization requests submitted online. Register or log in to access this service directly. For more information, review the flyer below.
Phone: Call 1-866-315-7587, Monday – Friday, 8 a.m. – 8 p.m., local time.
Fax: Complete the form below and fax it to 1-800-310-9071.
Certain medications require a determination before they can be covered by CarePlus. If your patient's medication falls into this category, you will need to request and obtain approval for CarePlus to provide coverage. If a request is denied, a request for redetermination (appeal) may be submitted.
CarePlus Clinical Pharmacy Review
866-315-7587
We are available Monday - Friday, 8 a.m. to 8 p.m.
If you call this number, we can answer any questions and provide a coverage determination form specifically for the requested drug. Then you can submit the completed form by fax at: 800-310-9071
CarePlus partners with CoverMyMeds to provide real-time determinations for requests submitted online. Your registration is required, please use the
Complete the Coverage Determination Request Form (in
This is a general form that is not medication-specific. The CarePlus Pharmacy Utilization Management Unit may need to contact you for additional information before we can make a determination for the drug.
Another option is to use the Centers for Medicare & Medicaid Services (CMS)
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CarePlus is an HMO plan with a Medicare contract. Enrollment in CarePlus depends on contract renewal.
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